FAQs | الأسئلة الشائعة

Delivery

How long does delivery take in the UAE?
Ready pieces are delivered across the UAE in 3 days. Made-to-order pieces are ready in 3–7 days, then delivered.

Is delivery free?
Delivery is complimentary on orders over AED 1,000.

Payment

Can I pay cash on delivery?
Yes. You can pay cash on delivery in the UAE, or pay securely online by card.

Returns & exchanges

Can I return or exchange a piece?
Yes, returns are easy within the UAE. Please read our returns policy for the details.

Our jewelry

Is Miniz jewelry handmade?
Yes. Every piece is crafted by artisan families in Bourj Hammoud, Lebanon, and finished by hand, so small variations are part of its character.

How do I care for my jewelry?
Put it on after perfume and lotion, avoid swimming and showering in it, and store it in its pouch. See our full jewelry care guide.

How do I find my ring size?
Use our ring size guide.

Contact

How can I reach you?
Message us on WhatsApp or through our contact page. You can also track your order from your account.

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